Resource Coordinator - On Site

Tacten is actively seeking a Resource Coordinator to join our team on a full-time basis, with a primary focus on supporting projects in the Fort McMurray Region.

The Resource Coordinator will handle tasks such as contacting technicians from our internal resource pool, promoting project opportunities, verifying credentials, confirming site qualifications, reaching out to employees for future projects, scheduling using internal software, confirming site requirements, and coordinating IRATA training.

If you're seeking a dynamic work environment that offers opportunities for personal development and ongoing learning, this role may be a perfect fit for you.

The position will be 

• Optional schedule of 4/10s or 5/8s (40 hrs./week)

• This position will be site based in the Fort McMurray region 
• Local to Fort McMurray or FIFO from Alberta hubs (Calgary/Edmonton)

Identifying Resource Needs:

• Assessing project requirements and resource allocation needs.
• Collaborating with project managers and stakeholders to understand resource needs.
• Conducting ongoing analysis of resource availability and skills
• Partnering with Talent Acquisition Team

Resource Acquisition:

• Maintaining an internal resource list/database.
• Actively reaching out to candidates on the internal resource list to determine their availability.
• Conducting interviews and assessments to evaluate candidates' skills and suitability for different project opportunities.
• Partnering with Talent Acquisition 

Resource Deployment:

• Providing staff with clear communications/information regarding their work assignments;
• Matching resources to projects based on skills, availability, and project needs.
• Coordinating with project managers for efficient resource allocation.
• Managing resource schedules, ensuring timely deployment and efficient utilization.
• Maintaining documentation of resource assignments, updates, and changes.
• Coordinating with HR and hiring teams to facilitate the onboarding process for new resources.
• Effectively and quickly managing issues/conflicts/ priorities related to the planning, scheduling and dispatching of staff to support a smooth work flow.
• Ensuring applicable collective agreement provisions are consistently applied in the technician/client interaction.

Resource Promotion and Engagement:

• Promoting project opportunities to eligible candidates in the internal resource list.
• Communicating the benefits and details of project opportunities to candidates.
• Managing communication and feedback between resources and project managers.
• Encouraging and fostering an engaged and productive resource pool through regular communication and support.
• Identifying opportunities to improve staff satisfaction and engagement;

Reporting and Analysis:

• Tracking and analyzing resource utilization metrics, including availability, utilization rates, and conflicts.
• Preparing regular reports and insights to senior management regarding resource availability, allocation, and capacity constraints.
• Identifying trends, issues, and opportunities for improvement in resource management processes.
• Providing recommendations and suggestions for optimizing resource allocation and utilization. 

• Minimum of 2 years’ industry-related experience
• Secondary school diploma, or a post-secondary diploma in a related field
• An understanding of clients’ technical needs to effectively fulfill service requirements
• Knowledge of AIT and industrial trades
• Knowledge of the QCC collective agreement to ensure compliance with terms and conditions
• Solid interpersonal and communication skills to effectively manage a broad range of internal and external contacts
• Advanced skills in use of Microsoft Outlook, Word, and Excel
• Proficiency in using scheduling software and other relevant tools
• Excellent problem solving, customer service, organizational and time management skills

For 20 years, Tacten has been leaders of innovation in delivering an integrated industrial services model based on composite crews, multi-disciplined trades, certified IRATA personnel and customized access optimization programs to industry’s largest clients in the world’s harshest environments.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Tacten employs dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.

For 20 years, Tacten has been leaders of innovation in delivering an integrated industrial services model based on composite crews, multi-disciplined trades, certified IRATA personnel and customized access optimization programs to industry’s largest clients in the world’s harshest environments.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Tacten employs dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.

Please note we will consider accessibility accommodations to applicants upon request.

The company utilizes AI enabled tools to organize candidate responses. These tools may be used in the screening or assessment of applicants.